Frequently Asked Questions
Got questions? We've got answers.
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About Us
Toronto Liquidation Warehouse is your trusted online source for exclusive liquidation deals on authentic brand name merchandise and high-quality warehouse furniture.
Where is Toronto Liquidation Warehouse located?
Toronto Liquidation Warehouse is based in West-Toronto. Orders are fulfilled online through our website and inventory is warehoused, sold and shipped from our headquarters in Toronto, Ontario, Canada.
How do you source your inventory?
Inventory is legally and ethically sourced from Canadian freight contracts, estate auctions, private collections, retail closeouts and verified Ontario suppliers.
5-Star Customer Quality Guarantee
This customer quality guarantee is a promise that the inventory listed is 100% authentic, the listing information is accurate and that our Customer Support team will be here to support you every step of the way.
Free Shipping Information
Free standard shipping (3-9 days) within Canada. Orders are shipped using Canada Post and UPS for fast and secure delivery.
What happens when I place an order?
You will receive an order confirmation email. Once the order is shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours to process and ship orders.
How do I track my order?
Track your order status easily with Track My Order. A tracking number will be provided in your shipping confirmation email. Can't find your tracking number? Contact us.
What happens if my order is lost?
We do our best to ensure couriers arrive on time and treat our packages with care, but we know things can happen. If your order is lost by the courier responsible for shipping your package our Customer Support team will provide a full refund.
What happens if my order is damaged during transit?
If your item is damaged during transit, please contact us within 24 hours of delivery and our Customer Support team will be happy to assist.
What happens if I recieve the wrong item?
Customer Support will provide a free return shipping label and a full refund once the original order is shipped back.
Accepted Payment Methods
All major credit cards are accepted including American Express. Additional payment methods are accepted including Google Pay, Apple Pay and PayPal.
Refund Policy
Toronto Liquidation Warehouse offers a 14-day return period. Please read product descriptions carefully and visit our Refund Policy for more information.
Need Help?
Contact us and our Customer Support team will respond within 24 hours.