Frequently Asked Questions
Got questions? We've got answers.
Collapsible content
About Us
Toronto Liquidation Warehouse is your trusted Canadian outlet for exclusive liquidation deals and discount pricing on authentic brand-name merchandise and quality warehouse furniture.
Where is Toronto Liquidation Warehouse located?
Toronto Liquidation Warehouse is based in West Toronto. Orders are fulfilled online through our website and inventory is warehoused, sold, and shipped from our headquarters in Toronto, Ontario, Canada.
How do you source your inventory?
Inventory is legally and ethically sourced from Canadian freight contracts, estate auctions, private collections, retail closeouts, and verified Ontario suppliers.
5-Star Customer Quality Guarantee
This customer quality guarantee promises that the inventory listed is authentic, the information provided is accurate, and our Customer Support team is here to help you every step of the way.
Free Shipping (3-7 days)
Free standard shipping (3-7 days) across Canada. Orders are shipped using UPS, Canada Post, and Purolator for fast and secure delivery. Warehouse furniture subject to longer shipping times.
What happens when I place an order?
You will receive an order confirmation email. Once the order is shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 2 business days to process and ship orders.
How do I track my order?
Track your order status easily with Track My Order. A tracking number will be provided in your shipping confirmation email. Can't find your tracking number? Contact us.
What happens if my order is lost?
We do our best to ensure couriers arrive on time and treat our packages carefully, but we know things can happen. If your order is lost in transit our Customer Support team will provide a full refund.
What happens if my order is damaged during transit?
If your item is damaged during transit, please contact us within 24 hours of delivery and our Customer Support team will be happy to help.
What happens if I recieve the wrong item?
Customer Support will provide a free return shipping label and a full refund once the original order is shipped back.
Accepted Payment Methods
All major credit cards are accepted including American Express. Additional payment methods are accepted including Google Pay, Apple Pay, Shop Pay and PayPal.
Brand Name (New) Inventory
All inventory and merchandise listed on our website (except Clearance inventory) is brand new, sealed in the original packaging and verified from the manufacturer.
Clearance (Open Box) Inventory
Despite our best efforts, some Clearance (Open Box) items may not include all original parts or accessories. If so, this will be stated clearly in the product description for full transparency. However, it is the customer's responsibility to read product descriptions carefully or contact Customer Support with more questions before buying. Clearance (Open Box) listings are final sale.
Return Policy
Toronto Liquidation Warehouse offers a 14-day return period for select listings only. Please read product descriptions carefully and visit our Return Policy for details.
Need Help?
Contact us and our Customer Support team will respond within 24 hours.